Building and Analyzing a Crisis Management Model Using Fuzzy DEMATEL Technique

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Yasser Sahib Nassar,KadhimRaheimErzaij

Abstract

Iraq is witnessing many ongoing crises that have affected the performance of the infrastructure and the development of the construction field. Therefore, it is necessary to devise and develop effective crisis management strategies during the three phases of crises before, during, and after the crisis, which makes the development of such a system extremely important. This study focuses on developing and analyzing a framework for crisis management in construction projects. Our view is based on the work of several previous crisis management researchers. This research aims to provide an appropriate crisis management approach to the Iraqi construction industry. This study proposed an integrated crisis management model, based on a comprehensive examination of the crisis management literature and extracting crisis criteria in three phases: before, during, and after the crisis. The researcher, using the Fuzzy DEMATEL method, analyzed the relationships between the criteria. In addition to devising an integrated crisis management model, crisis criteria are categorized by measuring the weights of key components, and finally by ranking criteria according to their importance, enabling managers to respond to threats quickly.

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