Response strategy and its impact on educational services analysis and application in light of the corona pandemic " Al-DourA area as a case study"

Abstract

The educational services faced a difficult challenge to continue education in light of the Corona epidemic crisis, because of that it  become clear the importance of the response strategy in developing local communities and finding solutions and alternatives for the continuation of education, as the Corona pandemic directly affected the city as a whole and the functioning of educational services in particular.

The problem of the research is manifested by the increasing inadequacy of educational services performance as a result of the Corona pandemic crisis, and the weak development of means of communication, staff and methods that are in line with this pandemic. Therefore, the research aims to activate the role of the local response strategy in managing and organizing educational services in order to confront the epidemic crisis and develop the performance of educational services.

The research hypothesized that there is an impact of effective response strategies on educational services in light of crises, especially the crisis of the Corona pandemic. The study area (Al-Doura area) was chosen as a model to know and study the most important response strategies followed for the continuation of education in light of the epidemiological crisis.

The research used the descriptive analytical method through the use of the statistical program (spss) to apply descriptive statistics for a sample (for teachers and students), and to test hypotheses between the study variables and the point of view of (students and teachers).

The results showed that the use of the response strategy with its elements (guiding, organizational, planning, and technical) by educational institutions will lead to the success of educational services in the face of the Corona pandemic crisis. Therefore, The research recommends the necessity of adopting e-learning to limit the spread of the epidemic among students and teachers, and using the modern technological methods, as well as pointing to the importance of training teachers and students on how to use e-learning platforms and programs, in order to continue giving education and achieve the best results after recovering from the epidemic crisis.